motoXT557

I still have my XT557 and want to reactivate it.

Can you verify that model number. That is not one of Republics supported phones. See here:

Republic Wireless Phones

Edit: Sorry, that was my mistake. I was reading that as 1557, and now I see it says 557.

You have a Defy XT. That phone can no longer be reactivated.

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