Moving files to computer over USB

Questions & Answers
#1

My computer does not see the files on my phone any longer - tried different devices and new usb wires. Phone shows up but no files.

Moto X pure edition:

  • large number of photos on the phone, I am trying to move them to the laptop via USB cable (used to be able to do this) and delete them off the phone.
  • the device shows up on the computer when plugged in via usb cable but no files show up on the device on the computer
  • I have tried it on multiple computers and bought new usb cables with the same results
    Thanks

Jiri

#2

Pull down the notification shade and change the connection. It defaults to charging only every time you plug it in.

#3

When you swipe down on your screen, you should see the tag “USB for charging, (Touch for more options)”.

Then, there should be four options available to you:

  • Charging Only

  • Transfer files(MTP)

  • Transfer Photos (PTP)

  • MIDI

Transfer Photos seems to work well and will prompt your computer to launch a file import utility.

Transfer files opens the phone up on your computer’s file browser.

#4

That works for me on my MOTO G5+, thanks.

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#5
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