My Moto e4 Plus says "Hello [name]" when it rings


My Moto e4 Plus has begun saying “Hello [name]” when it rings. I’ve searched through the system prefs but can’t figure out how to turn it off.


Hi @tiowally,

As a starting point may we know whose name is being announced. Is it your name? The name of the party calling you? Something else?


Does anyone have access to your phone that might have changed the default ringtone as a joke?


Hi @tiowally,

Have you been able to solve this mystery of the “Hello” when ringing? Did the phone switch to the “Moto” ringtone?


Yes. Problem solved. The ringtone was changed to “Moto.” Thanks you all.

closed #6

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