My Moto G keeps loosing the Wifi. What can I do to correct the problem?


#1

My Moto G keep losing the Wifi. The modem is working well with my pc and tablets. I reconnect the phone but loses the Wifi right away. What can I do to correct the problem. Please help me.


#2

The first thing I would do is make sure your router is set up correctly for phone calls. Things that are important are: avoiding the same channel as your neighbor’s network and making sure you have SIP ALG turned off. Also if you have Bluetooth turned on, then try turning it off and test.

See General Information Router.

Checklist - Phone Info

The second thing I would do is to see if this happens on public networks like Starbucks, local library and so on. If it stays connected to public WiFi, then you know the issue is with your router.

If the issue is with your router and the recommended settings didn’t help, then I would contact the chat line for your router make and model and ask for help.


#3