My Moto Z will power off even if the battery charge is still showing it's charged

incomplete

#1

I have a Moto Z and recently it’s been powering off even though the battery indicator shows it still has power like 58%. When I try to restart it, I get an exclamation point in a yellow circle.


#2

The exclamation point in the circle generally indicates a low battery. You might try contacting Motorola:

https://mobilesupport.lenovo.com/us/en/contactus

FWIW, you’re not alone:


#3

Try clearing the cache, your phone is restarting because of a disparity between the expected battery level and the actual battery level. This can be a sign of battery failure but if clearing the cache solves the issue then it was probably a software error.


#4

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