My Motorola E will not keep its charge

#1

What phone do you have?
What plan are you on?
Does your plan include data, or just talk & text? Talk & Text


Issue Description

My Motorola E phone will not hold its charge very long. It will show that it is 1/2 charge or more and then it will shut down saying that it needs to be charged.
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#2

Try clearing the cache and see if that helps.

If this does not work then its possible the battery is kaput and needs to be replaced. (if it can be replaced).

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#3

If clearing the cache doesn’t help…restart it in Safe Mode to check if the issue is related to a runaway app hogging your battery life

The last resort option is Factory Reset

If that doesn’t help you are looking at battery and/or device failure.

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closed #4

This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.

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