My number changed without my permission

What phone do you have?
Motorola G5+
What plan are you on?

Does your plan include data, or just talk & text?
Yes it includes data


Issue Description

This morning when I try to use my phone it gave me a busy signal. After that there was a delay when dying out that was beyond the usual. Then I received the busy to see no again. Later when I connect it with my husband he said my phone number showed up as a different number than usual on his caller ID. This is the second time this happened in 2 months. How do I fix it and prevent it from happening again?

A quick refresh of your Republic credentials should resolve this.

Open the dialer as if you were going to make a call, enter *#*#8647#*#* as if your were making a call. You should find that the screen clears. When it does, please restart the phone.

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