My old moto x first gen broke. i have another moto x. how do i switch to this phone?


#1

changing phones not service


#2

if the other Moto X is a Republic version you need to activate as a replacement

Activate My Phone | activate-my-phone-as-a-replacement-or-as-a-new-line-on-current-account

if it’s not a republic version you will not be able to


#3

Hi @burto,

I would just like to add that if you were not the previous user of the Moto X you wish to transfer service to, a Factory Reset prior to doing so is best practice. If you were the previous user of the phone, no need to bother.


#4