My phone call history timing stamp is not correct,


#1

I am on US eastern time, but phone log shown 5 hours difference, how to make the corrention?


#2

Settings

Date and Time

Make sure the top two items are selected.


#3

I clicked account settings, there is no date and time option to select

only profile, password, and payment information


#4

OH! You are referring to your RW account and not the log on your phone. The times shown in your RW account call log are Greenwich Mean Time (GMT) aka UTC. Yes, having to adjust for your time zone is a nuisance.


#5

You did not answer my question, is there a way to adjust the phone log time? so it matches my phone time.


#6

Hi @georgey.hum099 ,

The times shown in your Account portal for call and text history are displayed in UTC and there is no way to change that.


#7