My phone is stuck and don't know how to shut it down?


#1

My Moto G is stuck - I have a black screen from trying to go to something in Facebook (I guess) but I cannot shut it off and I cannot get it to go back or make any changes - How do I get my phone to shut off and reboot?


#2

Have you tried holding down the power button for up to 2 minutes?


#3

Try holding down the power button for a minute or 2 until the phone turns off.


#4