My Phone keeps dropping wifi signal

What phone do you have?
Moto G6 play

What plan are you on?
My Choice + 1GB

Does your plan include data, or just talk & text?
Data


Issue Description

My phone keeps dropping WIFI. When I go into WIFI settings, it says it’s connected but the arc is not green and says “calls over cell, messages and data over WIFI”.

Welcome to the Community @s.gavink :slight_smile:

I would try a activation refresh.

And if you still have problems try restarting your router. :wink:

Hope this helps.

2 Likes
Message an
Expert customer