My phone showed the wrong ID number on outgoing calls and texts

Problem Solving
#1

What phone do you have? Moto X4

What plan are you on? 20.00 1 g

Does your plan include data, or just talk & text?

-----my plan includes talk text and data-----

Issue Description

My phone shows the wrong ID number on outgoing calls and texts. I tried doing the reset I found in the help section. This seems to have rest the outgoing call ID however the text ID is still wrong. I can call my phone from another phone using the right phone number or the wrong number. My phone will ring from either number.

#2

Please try the steps shown here: How to Disable the RCS Chat Features in Messages by Google – Republic Help (republicwireless.com)

1 Like
#4

Hi @rickyr.sis7g9 Were you still needing assistance with this issue?

#5

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