My pin won't work when I try to hear messages

What phone do you have? Moto G5 plus

What plan are you on? 1 GB

Does your plan include data, or just talk & text? yes

Issue Description

Assuming you’re setting it following the directions here:

Open the Republic app on your phone.
Tap the gear icon on the upper right.
Tap the Voicemail settings.
Tap to the box for Use voicemail password.
Enter 4-digit password then confirm.

The specific directions, with graphics, are here: How to Setup or Change Your Voicemail Password – Republic Help

If you’ve done that, you can usual resolve this by entering the PIN slowly, with a deliberate pause between each digit).

You can also listen to voicemail without needing to dial-in following the directions here: How to Check Visual Voicemail on 3.0 Motorola Phones – Republic Help


Thanks, it worked!

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