My wife is able to text my phone and call via Duo but not able to call me using the Republic phone app

What phone do you have? Samsung Galaxy A50

What plan are you on? data talk and text

Does your plan include data, or just talk & text? data talk and text


Issue Description

My wife has a Samsung Galaxy A50 with a GSM SIM card. I have a Moto G6 with a CDMA SIM card. She is able to text me, she is able to call me using Duo but she is not able to call me using the Republic Phone app. She can call others. I can call her. I’ve checked and made sure that I did not inadvertently block her number. We both are on the My Choice plus 1GB plan. When she calls it starts to ring and immediately starts a busy tone. My phone never rings.

Try uninstalling and reinstalling the republic wireless app on her phone to see if that helps.

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Thanks…that worked!

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