My wife's calls to my Republic Wireless (RW) phone from her RW phone always go to VM

I have a Republic Wireless (RW) G6 Play running Android 9. My RW plan has talk and text; my wife’s RW plan includes data. My wife’s phone calls to me on her RW phone ALWAYS go to my voicemail. Other family members (who are on my favorites list) complain about their phone calls to me going immediately to voicemail. There is no ringtone on my phone when my wife calls. The volume is on and up. I am receiving calls from other people. I’ve searched the help community and cannot find an answer. Can you help me?

I’m having the same issue with to my wifes phone. Motorola G 3rd

You can start with this help article - All Inbound Calls Go to Voicemail – Republic Help

And this - How to Refresh the Republic Wireless Activation – Republic Help Which is a direct link to the second step in the procedure above.

And come back if these do not help!

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