My wifi shows connected but also shows blocked

My Moto G shows I am connected to my internet but when I look at the details it shows "blocked"

What phone do you have?
Moto G 7 Play
What plan are you on?

Does your plan include data, or just talk & text?
Includes 1 gb of data


Issue Description

I checked all the settings on my modem but everything looks good and my desktop works also but my phone is showing the WIFI is blocked. Shows connected and signal strength is excellent so I have no idea how or why it is blocked. I’m the only person in my household so no one has access to my computer or phone.
Any ideas?

Hi @kathleend.0nso4o,

  • Could you provide a screenshot of the ‘details’ where it shows you blocked?
  • Have you power cycled your network equipment?
    • See How to Reset a WiFi Network – Republic Help, but I would suggest you allow at least a min for the steps they call out at 30 seconds … essentially this allows each device to complete all of its bring-up routines before moving on to the next portion

I finally got it working late last night. I reset my phone which unblocked the wifi.
Thank you very much.

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