Navigation voice directions not working

The last several times I’ve used navigation, the directions show on my phone but no voice/talking directions? My phone is MotoX

Knowing which generation the phone is would help.

If you have a Moto X 1 or 2, usually clearing the Android system cache works for this issue:

Just to add, this will not delete personal information and may take up to 20 minutes to complete!

Google has had several updates to their apps the past few weeks. Please check in Google Play Store that ALL Google products are updated. After updating, restart the phone

Please let us know if you need further assistance.

This usually happens when the phone is connected to a bluetooth device…such as your car bluetooth…but the car audio is not set to bluetooth mode.

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