Hello good people of this community, I need help with several things.
To give a little background of what I need help with and the reasons for it.
My wife and I have the republic service since 2018, but unfortunately, suddenly, and unexpectedly my wife passed away in March of 2019. Since then, I have kept and maintain her phone and her service. Now 20 months later, we just lost my mother-in-law, leaving my 84 years old father-in-law with half of the household income (Social Security). My father-in-law currently has his phone service with AT&T which he can not afford anymore.
I like to give my father-in-law my wife’s phone (Moto E5 Play) that has not been used for past 20 months, and I will continue the service with Republic under my account and pay for it.
Here is what I like to do and where I need help and guidance with.
- I like to back up and download everything on wife’s phone to my desktop computer, including photos, messages, contacts, etc. How do I do that?
- I like to reset my wife’s phone to manufacturer’s default, wiping everything from it. How do I do that?
- I like to transfer my father in law’s current phone number to my wife’s phone, is that possible to do and how.
I really appreciate any help that will allow me to help my father-in-law in his time of need.
Thanks in advance