I have a Moto G7 Power. I’m on the My Choice + 1GB plan.
Yesterday I was streaming data in northern Wyoming, and it suddenly stopped. I had just added another 1 GB, so I didn’t think that was the issue. I just assumed there was no cell coverage where I was. By the time I entered Montana, I realized there was the dreaded x near the signal strength icon. I stopped the car and verified I still had data left. As I passed by Billings, I expected coverage to return. Nope. Got to Bozeman, entered town, and still no signal. At some point I’d tried to make a call, and hadn’t been able to, so phone wasn’t working either (at least for a while). Had to stop in a store and use a stranger’s phone to get directions to my destination. Friend at destination suggested I restart the phone. Still no coverage. I got on their WiFi and made my calls. This morning when I got to my car, I had a signal again. I had it the entire way across Montana, and looking at the T Mobile map now, there should have been coverage the entire way I drove.
What caused me to suddenly lose access to my data? How do I solve this problem while I’m on the road? The weather has been horrible and I really needed that cell coverage yesterday!! Right now I’m holed up in Missoula waiting for the weather to get better. (Although I now know about dialing 511 and getting a detailed forecast, thank goodness).
I had two different blue tooth connections in the car yesterday. One to the car’s bluetooth system for making calls, and another to a little bluetooth transmitter that plugs into my AUX input so my podcasts would go over the car’s speakers (because my car’s system won’t play audio from my phone). But I’m not sure that was the issue, because things were working fine, until I suddenly lost data.
Thanks if anyone sees this before tomorrow morning when I have to get on the road again!