I have a newer X4 and am using it the same way I have used my previous phones. If I hold the phone to my ear or use my shoulder, the mute button gets activated. I have also had many windows opened and the wifi turned off twice while on a call. How do I either remove the mute option or reduce the sensitivity of the phone during a call? I am not running around or doing anything other than sitting still and talking. This is also an Android One Moto X4 that I moved over if that matters. Any help would be appreciated.