I have a 1st gen Moto E which is on the Republic 1.0 plan.
When I switched it from the $5 WiFi only plan to the $10 WiFi plus Cell Talk & Text plan it would not activate on the Sprint network. After performing several factory resets, it no longer will work for WiFi calling or texting either.
I have opened 2 service tickets, numbers 1304350 and 1321431, but the technicians seem like they are unable to provide a solution that will actually fix the phone, so I’m hoping someone here might be able to offer some help.
I have discovered an issue with my phone which I think might be the cause of activation problem, so this seems to me to be the logical place to start: The MEID number has somehow been reset to all zeros. Does anyone know if there is a way to reset the MEID number to the correct number?
Thanks in advance for any assistance.