Need sim card for a replacement phone

sim

#1

my replacement phone from Motorola came with a Sprint SIM CARD and will not allow me to use data – from previous threads I believe I need a new REPUBLIC WIRELESS SIM card – I have opened a ticket (Request # 1056522) to get this resolved. please advise as to how I can get this corrected ( have already done multiple factory reset and similar troubleshooting (activated while on wifi and when not on wifi, etc.)


#2

You will need to work with Republic via your open Ticket

  • The SIM on the Moto X (2nd Gen) only provides for LTE connection. There is a possibility that your Motorola replacement phone (if it is a Moto X (2nd Gen) does not have the required ROM for Republic. Select your Settings/About Phone and compare to these from my Moto X (2nd Gen)

#3