need live chat from customer service
When our chat agents are available, you’ll see a blue “Chat now” button on the same page where you would open a ticket.
Go to the very bottom of our Help page and click “open a ticket.”
Depending on the type of questions you have, our “Member Advice” (the “Message now” button on the same Help page) provides excellent answers quickly. Our Community members are also very good at answering questions about using the phone, if you’d care to post more about the questions you have, here.