New BYOP Pixel 4a - Sending SMS comes from internal phone number not republic number

Problem Solving
#1

What phone do you have?
Pixel 4a

What plan are you on?
My Choice + 1GB

Does your plan include data, or just talk & text?
Yes

Issue Description

I just got a new BYOP phone – moved my SIM card from my old Pixel 3A and put it in my new Pixel 4a. I installed the Republic App, restarted the phone, and all that. I can receive messages at my cell number, but whenever I send messages, it gets sent from the internal phone number of the phone I guess – not my cell number. I do not have Data Saver enabled; so Im not sure what else to look for?

#2
  • Did you make sure you have the latest Google Messages App installed?
    • Be sure ‘Chat features’ is not Enabled … withing the :messages: / :dots: Settings / Chat features
1 Like
#3

@jben Thanks for this – it was the “Chat Features” that did it. Once I turned that off and rebooted, SMS came from my Republic number again. Appreciate it!

3 Likes
Message an
Expert customer