Our Community, The Republic, launched 5 years ago as an online customer success engine dedicated to the vision of “helping millions of people save billions of dollars”. It is a community built on fairness and transparency, where Republic Members give a little and get a lot in return.
I’ve just started my journey with Republic Wireless, so it is an absolute honor to share some big news regarding the future of our community.
Please join me in congratulating @southpaw@rw for being named the Community Manager of The Republic. Her remarkable journey actually started as a Member of the community. From there, she established herself as a Republic Wireless subject matter expert helping others as a Community Ambassador, then an Expert as we launched the Member Advice service on the Help Center, and finally a full-time employee when she officially joined the company last summer.
Is there any better example that The Republic is a community “of the people, by the people, for the people” than Southpaw@rw? I think not.
The Republic Wireless Support team has lots of plans to improve the customer experience in the near future. We’ll be adding a much improved unified search capability, expanding our knowledge base, and integrating our online support sites in due time. All of this activity is on top of a new community platform being rolled out next week that we think you’re really going to like. The future is bright!
Rest assured that we’ll keep you in the know as we march ahead. Thank you for your trust in Republic Wireless.
Onward and upward….
Feel free to congratulate her here.