Phone: Moto G5+ GSM 1 GB plan.
My new month started today. Received invoice by e-mail at 4:30 a.m.
I looked at the phone at 7:30 and only had 676 MB data left with an alert that I’m using data at a high rate. “See where your data is going” showed that 347.36 MB of data was used this morning, and listed as “Other Data.” Nothing else using any significant data. So this had to happen between the time RW started my new month and 7:30 a.m. (while I was sleeping.) DATA FREEZE has been turned on for the past week and is still turned on.
It doesn’t look like RW reset my data with the new month because those numbers look about the same as yesterday. I don’t know how to look back and see what the exact final total for last month was, but it hasn’t been changing with Data Freeze on.
My wife’s phone (same model, but with CDMA) was properly reset and it shows 1024 MB available.
So, did RW fail to reset my data with my new month, or is something else going on? I did not use 347 MB of data this morning with Data Freeze on.