New moto e6 problem

Cannot get the back off my new moto e6 phone. Have broken fingernails, credit card and even used a nail file suggested by a member. Afraid to damage phone - but it just won’t come open.

Hi @caroleg.s1q6b4

Look for a notch at the bottom corner, you should be able to get it open.
Please see Step 1 and 2:

https://support.motorola.com/us/en/solution/MS141409

Thanks, SuperT, I tried everything - fingernails, credit card, even a nail file. Finally found someone online who said to squeeze the M while prying it open and it finally did come off.

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Good job! :slight_smile:

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