New phone and not being able to keep old number

Looking to get a new phone but every time I check about keeping my number it says it can’t. Why?

Hi @donaldg.x26s29,

Welcome to our Community.

Is your number already a Republic Wireless number? The tool for checking is meant for those bringing their number from another carrier. If your number is already a Republic Wireless number, there is no need to check, it moves seamlessly to your new phone when you activate the new phone on your existing account.

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Yes, it’s a RW number.

So then, as the number checker says, it only applies when “Switching to Republic”. Moving a Republic number from one phone to another is a selection made during the activation of the new phone.

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2 posts were split to a new topic: What steps should I take to move my landline number to my cell phone?

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