New phone help!


I just got a new phone on my republic plan. I transferred everything over from my old phone. I have 1 GB of data… But when I’m not connected to WiFi I can’t send or receive texts and the phone calls don’t always go through either. I don’t know what’s wrong. Help!?


Tell us what your cell bar display shows when you are not on WiFi. Did you buy the phone from RW or did you buy it from a 3rd party? What is your ZIP code?


I believe it shows I’m connected to a cell network but I can’t send or receive texts or visit websites. I got the phone from republic and it’s a moto e4 plus and my last phone worked just fine at my current Zip code.


If uninstalling and reinstalling the Republic app doesn’t solve this problem please open a service ticket.


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