New Phone, New Sim? (Going to Moto G5+ from Moto X 2nd Gen)


#1

As the thread states I’m just asking for confirmation that I need a new SIM card to use this phone. I put my old SIM in the G5+ and it doesn’t seem to recognize it. The republic app says my phone is supported but prompts me to buy a new SIM card…

I’ve swapped SIMs between devices before without issue is this a different kind of SIM card?
Thanks in advance Republic Family!


#2

Hi @sowexly,

Yes, the SIM card in your Moto X 2nd Gen is a different kind than the one you’ll need for your Moto G5+.

See: If I Get a New Phone Will I Need a New SIM Card? – Republic Help

Is your Moto X 2nd Gen still working?


#3

Just barely it’s required for my work so I didn’t think twice about buying a new phone on the spot but yikes.


#4

Did you use our coverage checker to make sure BYOP is supported in your area?


#5

Yeah it checks out, fine on the app says I have 4G if needed etc
I’ve ordered a SIM as suggested just wish I knew ahead of time I would have planned for it.


#6

Be sure to leave the SIM in your Moto X (2nd Gen) if you sell it or give it away. The SIM is only used for LTE service and doesn’t contain any personal information.


#7

Righto thanks for the info everyone, now I’ll cross my fingers that shipping is fast during the holidays haha


#8

Hi @sowexly
You’re going to love the new phone. I can’t pry my wife’s G5+ out of her hands to fix a setting or check updates to apps.
I upgraded when my X2 was stuck in landscape mode all the time. It wasn’t worth putting a sensor in it.


#9

This topic was automatically closed 60 days after the last reply. New replies are no longer allowed.