New phone purchased to replace broken phone


#1

Once I receive new phone, how do I activate it to replace the old phone and keep that phone number? Thanks

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#2

Hi @garys.fu8nv2

Moving your phone number to the new phone should be a easy and painless process.

After you order / buy your new phone, all you need to do is to activate it on your account.

During the activation process, it will ask you to log in and once you are logged in, it will ask if you want to use your existing number. Selecting that, the system will move your phone number to the new phone.

What is your current phone and what is the new phone you want to get? Where are you getting the phone? Let us know if you need any more help.


#3

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