Hi. I recently bought a new Moto E 2nd. Gen from *Motorola. My old phone, same model, was not working. They sent me a new phone, but it didn’t have the right SIM card.
I contacted Republic and they sent me a SIM card. I installed it a couple of days ago. Since, I was at home, with WiFi, I didn’t get to test the card until today.
I am unable or receive any cell calls. My friend called me and he said it just went to voicemail. I am able to get and receive texts. This is the message I receive when I try to make a call:
“The number you have called or code you have dialed is incorrect. Please check the number or code you have dialed.”
Then it says: “Message 7. Switch 3-8-6”
I have tried powering the phone on and off. Switching the WiFi on and off. I haven’t tried taking the SIM card out.