New voice messages going straight to Saved Messages


On my S7, most voice messages show up in New Messages as expected, and I get alerts that they are there. But, maybe two or three times a day, I find new messages that I have not heard before in Saved Messages. I receive no alerts for them, so I only discover them when checking voicemail, and the alert tells me I have X saved messages.

How is this happening?


I’ve not heard of this before and don’t know what would cause it. I think you should open a support ticket on this. The RW people might find this interesting. In any event, they would likely be the best place to get answers for this issue.


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