No audible indication of new text message

I have a Moto 7 G power. I used to receive an audible notification when I received a new text message but this has stopped. When I check out the settings menu it appears that I should still be hearing a notification but I an not. I am missing important family texts and I cannot figure out how to turn on this feature again. Yes, the sound is turned up. I get the audible notification for emails still. I want my text notification back. Help!

Hi @roberth.7t776d and welcome to the Member Community. You might want to review the steps in this post - Moto G7 no sound alert for text

Come back if this does not help!


@roberth.7t776d Any luck correcting this issue?


Yes. I’m good to go

Message an
Expert customer