No Cell Data if no WIFI

it seems to be done… it flashed LTE a couple times but it didn’t stay. it is retrying 5 of 5

Try restarting in safe mode. (The green link shows instructions to restart in safe mode)

i am in safe mode

Any change to the cellular signal?

it is configuting the mobile network SpringDM at first. then it settled to WIFI and trying 2nd of 5 configuring mobile network

Ok…let’s try this

Remember to do the update profile after the reset as noted in that document

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I did as instructed. I then shut off WIFI. I then sent a message and it worked perfectly. It has LTE on top as well.

I am so thankful to you. Please have a great week…

Thanks,
George

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You’re very welcome! You have a great week as well.

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