No Cell Data if no WIFI


#21

it seems to be done… it flashed LTE a couple times but it didn’t stay. it is retrying 5 of 5


#22

Try restarting in safe mode. (The green link shows instructions to restart in safe mode)


#23

i am in safe mode


#24

Any change to the cellular signal?


#25

it is configuting the mobile network SpringDM at first. then it settled to WIFI and trying 2nd of 5 configuring mobile network


#26

Ok…let’s try this

Remember to do the update profile after the reset as noted in that document


#27

I did as instructed. I then shut off WIFI. I then sent a message and it worked perfectly. It has LTE on top as well.


#28

I am so thankful to you. Please have a great week…

Thanks,
George


#29

You’re very welcome! You have a great week as well.


closed #30

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.