No Cell Service Motoe4 problem

What phone do you have? Moto E4

What plan are you on? My Choice 2G

Does your plan include data, or just talk & text? Includes data

Issue Description

I have no cell service. It’s been working fine, then just today it stopped. I can’t make a call even tho I’m connected to WIFI. but I can surf the net. I have shut the phone down are restarted it. Didn’t solve it. When I open the RW App, it tells me my phone is supported by Rebublic, then it tells me to insert a SIM card. Of course I have a SIM card inserted. I turned the phone off again, removed the back cover, slid the SIM card out and reinserted it, and tried again. No dice. I don’t know what to try next or what might be wrong?

You probably need to run a bunch of System updates.

1 Like

Thank you SO much!!! That worked. I have never run into that problem. My phone has always updated on it’s own. I had to run two updates and now i’m good…with a great many text and calls to respond to. Thanks a million SpeedingCheetah!


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