No cell service on Moto E4

What phone do you have? Motorola E4

What plan are you on? Annual with data

Does your plan include data, or just talk & text? includes data

Issue Description

No cellular service. When opening the Republic app, it wants me to buy a SIM, but already have SIM. Have tried reboot, remove battery, remove SIM. Still connects to WiFi but cannot make/receive calls or texts.

Hi @matta,

Please take a look at this article:

Thanks. I tried the update and I have the latest software, but still not reading the SIM card all of a sudden. Been working with Republic support and they are sending out a new SIM card. Hopefully will fix.

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@matta Were you ever able to get this issue resolved?

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