No Media or ringer sound in Moto XT1925-13

Hi All,
I have Moto XT1925-13 model and since 3-4 days there is no sound during media play or even its not ringing it.
I tried to make changes to current settings to the sound but it didnt worked.
Please help me to resolve this issue

Try using the help app on your phone to check that the hardware is operating correctly. On your phone, check the speaker by going to Device Help Image > Device diagnosis > Hardware test > Speaker > follow the on-screen instructions.

Motorola guided troubleshooting can be found here.

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