No mobile data on Pixel 3a XL after Android 11 update

**What phone do you have? Pixel 3a XL

What plan are you on? My choice + 2GB

Does your plan include data, or just talk & text? Includes data


Issue Description

I’ve updated my Android Pixel 3a XL to android 11, but after I had done so I no longer have data on my phone. I connected to wifi and opened the republic app and I have 650MB left so that shouldn’t be an issue. I turned mobile data off, waited 30 seconds an turned it back on. Put the phone in airplane mode for 30 seconds and turned it back on. Both times it connects to the cell network just fine but mobile data is not restored.

Hello @rye.bread.88
Welcome to the Community!

It sounds like you have data (you see it in the Republic app) ,but the phone is saying something different.
Please look over these two Republic articles and see it they help:

Assuming you have already Restarted or Power off/on the phone, you may want to uninstall/reinstall the Republic Wireless App?

The issue seems to be resolved as soon as the billing cycle turns over again. However I’m going to have to check my bill to see if the $600 or so megabytes of data that I had left were credited toward my bill

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