No Phone Calls Over Wifi Again

calling
#1

I was here a few days ago when there was some type of outage and I could not make calls over wifi. Now it is happening again. Is RW experiencing another issue? I cannot find anything on the website, but it claimed there were “no problems” last week when it was failing, too.

#2

Hi @stanleyp.ej9gro,

I’m not currently aware of any outage. Can you tell us more about what you’re experiencing? Do calls work over cell?

#3

Wifi calling has been up and down for the last hour. Cell calls work in theory, but I do not have good reception here so they keep dropping. If there is not a wider issue, I am going to try restarting my phone. That seems to fix a lot of things.

#4

You might try restarting your modem/router, too. Let us know.

#5

I went ahead and restarted everything. It is working at the moment, but I will check back in if things go south again

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#6

Sometimes if multiple restarts of router/phone are necessary to reestablish WiFi it is an indicator of some underlying problem.
A neighbor may have got a new router or changed channel, a big chair/sofa has moved, or just time on the internet and a router bug has surfaced.
You may want to take a look at Router Tweaks - Keep WiFi 1st - a Community Guide provides a Quick Start section to address some of the issues that others have seen

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