No service on X4 and ZPlay

My family has had Republic Wireless phones for several years now. Within the last few months we’ve upgraded to X4 and ZPlay. We’ve never had coverage issues in the past but now 3 of us don’t get service at our summer place. At all. I know friends of ours with TMobile can’t get service there either. In the past with previous phones (and one older Moto X) service was great there. Service at our main house is great.
What phone do you have?
Moto X4 and Moto Z Play
What plan are you on?

Does your plan include data, or just talk & text?
Yes we have data

Issue Description

We aren’t getting service at our summer place on 3 of 4 phones (all Moto X4 and Z play). With previous phones on Republic service was great there. Service is still great at our main home and most anywhere else we go. Can we do something to fix this or is RW planning to resolve?

The solution to this for the X4 is to open a ticket and request that Republic move you to their CDMA partner (Sprint). Unfortunately the Z Play is a GSM phone and there’s nothing that can be done to change the coverage on that device (by you or Republic).

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Ok thank you!

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