No SIM card in Moto G (4th Gen)

What phone do you have? Moto G (4th Gen)

What plan are you on? My Choice + 1 GB

Does your plan include data, or just talk & text? Yes, includes Data


Issue Description

I am unable to send/received text messages and incoming calls go directly to voicemail. I noticed my phone has message “No Sim Card” also and it had been working until recently.

Hi @florab and welcome to the Community!

The first thing to try would be to remove your phone’s SIM, then reseat it:

1 Like

In addition to the advice from @rolandh . there’s also this trick of adding a piece of tape to get better SIM card contact:

1 Like

Thanks, it worked!

1 Like

I’m very happy to hear that. Flora was my maternal grandmother’s name.

1 Like

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.