I bought a new moto x pure, it doesnt have a sim card installed and didn’t come with one that I can find, why?
Did you purchase the MXP through Republic or is it BYOD?.
RW supplies the SIM with phones purchased from them, BYOD phones must purchase a SIM through the RW store or Amazon.
I bought it from RW, I don’t know what BYOD means
it came with the tool but I see no sim card and it is not installed
if its not in the package with the tool, where would it be? who can I contact to solve this as the phone it usable with out it?
Yes, the SIM is a credit card sized item that should be in the package with the tool.
See: SIM Cards
You need to ‘punch-out’ the correct size for your phone model. Do you not see something that looks like a credit-card?.
It will look like this…
(click to enlarge)
The small portion in the center-left is the actual card itself.
yes I found it at the bottom of the box, Thanks
BYOD-Bring Your Own Device.
Note: Please insert the SIM over a clean flat surface…I have a brand new one in the internals of a large sectional sofa…