What phone do you have?
Moto G Gen 1
What plan are you on?
unlimited call, text, wifi data
Does your plan include data, or just talk & text?
data not included
My phone says “not configured to make calls” and “not configured to text” and I’ve done nothing differently today. I didn’t update anything or change any settings, yet my phone will not work…it’s as if I don’t have service. This happens on wifi and cell. We already tried restarting the phone.
Yes, my husband’s moto G 1st gen doesn’t receive calls and it seems the only solution is to do a factory reset, which he is apprehensive to do. Frustrating.
Did you try refreshing the activation?
How to Refresh the Republic Wireless Activation – Republic Help
Yes, we did try that already. Thanks!
Got it… Thank you for trying that 
Ok @stephanies.n2l7vk.
Please open a Help Ticket. I think you have had this problem long enough.
Let’s let the good people at Republic take a look at your situation. In your ticket you should let them know you have worked with the Community and tried a Activation Refresh with no luck.
