Not receiving group text using email to text service

What phone do you have? s10e

What plan are you on?
Does your plan include data, or just talk & text? wifi data only

Issue Description

I just switched from moto g (original) to s10e (big jump in performance obviously). I used to get group texts from from work (gmail to enterprise text service for trouble ticket announcements). my moto g had an underlying sprint number that I had to set up in the enterprise text service Since switching to the s10e and republic 3.0 service, I no longer receive those texts. does the new phone and infrastructure have an underlying sprint number? Maybe I should just try my phone number itself.

texting to the underlying carrier number no longer works on 3.0/4.0 plans

Republic does support email to SMS but not very well as it has to be text only (no html)

1 Like

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.

Message an
Expert customer