What phone do you have? 1 Moto g5+ and 2 Moto G7
What plan are you on? Talk & Text Only
Does your plan include data, or just talk & text? Just talk & text
Sometime after March 14 all three our Republic phones are not receiving the MMS w/ a pic attached from a Verizon postpaid customer - me. I disabled the chat feature on the Moto g7 first as mentioned in a couple other posts. I also updated the dialer. Neither fixed the problem. A MMS pic attachment from What’s App is rec’d on the moto g7. It doesn’t work on cell either. Last night when on cell phone the symbol displayed was a LTE & an x. Both cell & roaming data are on. The Republic phones all seem to be able to send MMS w/ a pic to each other… It’s a mystery.
Once I get one phone working, I will tell my college kids how to fix their phones. Maybe we need to open a help ticket??? Thanks for the help.