Not receiving SMS Shortcode


What phone do you have?
Moto G Play / Android 6
What plan are you on?
RW 3.0
Does your plan include data, or just talk & text?
1GB data

Issue Description

I had an issue with my Uber password. Trying to reset it. Uber was supposed to send a verification code via text and it never arrived (I made several attempts). Uber said this might be an issue with my carrier and shortcode SMS?


Has Uber shared the shortcode that the message is supposed to be coming from?


I’m betting it’s 827222

ETA: My RW phone can send and receive from that short code.


No, when I clicked the button to reset my Uber PW, I got a message on the screen indicating that a 4 digit code would be texted to me. I never received the code. There was no mention of the six digit number.


I followed Johnny5’s instructions and got a message back from Uber with instructions to either disable or enable text messages from them. Am I going to have to do that for every place that wants to text a verification code to me?


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