Not showing the correct amount of GB on my plan I am paying f

I am paying for 3.5 GB of data and it’s only showing 3.0. on my mobile data page. Can someone explain this? It shows I’ve used 3.22 and I cannot use anymore. Don’t want to buy any more.

Hi Terry, welcome back to the community. Can you please tell me what model phone you have? (Settings – About Phone – Model)

Hi @terryh.a1zvk1,

We don’t offer a plan for 3.5 GB of data. It sounds like you may have set a limit in the Android Settings menu that needs to be turned off.

Open the Republic Wireless app to see your actual plan amount and current usage.

2 Likes

Moto G5

Hi @terryh.a1zvk1,

Were you able to change the settings in the Android Setting menu so your data would not be restricted? Do you see the correct amount in the Republic Wireless app?

This topic was automatically closed 60 days after the last reply. New replies are no longer allowed.

Message an
Expert customer