What a great surprise to learn that your phone is arriving early!
There are many times, as @jben pointed out, when we simply cannot discuss phones before we actually announce BYOP support or in-store availability. Sometimes we’re under confidentiality clauses with the manufacturers, and sometimes we just prefer to wait until our testing is complete before discussing any phone so that no one makes wild, speculative assumptions if we end up deciding not to support a phone we’ve tested.
However, we’ve also been trying to bring members into the device adoption process whenever we possibly can, through our early-adopters program. I’m happy to let you know that, if you’re interested, we can allow you to go ahead and activate your new Samsung Note 20 Ultra with the understanding that you are an early adopter and this phone is not yet supported on our network.
What that means is that your support would be through feedback here in Community, as our Help Team is not prepared to support this phone during the testing phase.
It also means that as an early adopter, you might very well uncover bugs, and we can’t promise they’ll be solved quickly, or even at all.
We’ll be eager to have your feedback about the phone and we’ll send you a list of things we’d like you to test.
Let me know if you’re interested, and I’ll send you a link to a form to fill out, get you set up as an early adopter with a dedicated Community space for your feedback, and I’ll let our team know that you’ll be contributing to the testing.