What phone do you have? Moto G5 plus
What plan are you on? 3.0
Does your plan include data, or just talk & text? data
I have been having problems with the bluetooth handsfree connection to my 2016 Subaru. The dealer has worked on it several time including updating to latest software. In researching I see that Bluetooth AVRCP version has been an issue. Oreo 8.1 developer mode allows trying different versions. Is this update to Oreo 8.1 available ?